Contact Us

We’re here to help! Whether you have questions about your order, need product support, or want to learn more about selling on our platform, our team is ready to assist you.

How to Reach Us

Customer Support

For Orders and Product Inquiries:

If you have questions about an order or need assistance with a product, please provide your order number and details for faster support.

• Email: [customers@xceldrbio.com]

Vendor Support

Interested in Selling with Us?

If you’re a vendor looking to list your products on our platform, we’d love to hear from you! Contact our vendor support team to get started.

• Email: [vendors@xceldrbio.com]

Other Support

For any other needs, please complete the “Contact Us Form” below.

Frequently Asked Questions

Visit our FAQ Page for quick answers to common questions about orders, returns, shipping, and more.

We’re committed to providing excellent service and ensuring your experience with Xcel Drive Bio is seamless and enjoyable. Thank you for choosing us for your bioreagents and biotech needs!