Terms and Conditions
Welcome to Xcel Drive Bio. By accessing or using our website and services, you agree to the following Terms and Conditions. These terms govern your use of our platform, whether you purchase products directly from Xcel Drive Bio or from third-party vendors.
- General Terms
1.1 These Terms and Conditions apply to all users of Xcel Drive Bio, including buyers, vendors, and visitors.
1.2 By using our website, you confirm that you are at least 18 years old or have legal capacity to enter into agreements.
1.3 We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.
- Role of Xcel Drive Bio
2.1 Xcel Drive Bio operates as both a direct seller of products under our own brand and as a marketplace for third-party vendors to sell their products.
2.2 For products sold by third-party vendors, Xcel Drive Bio acts as a facilitator of the transaction. The vendor is responsible for the fulfillment, quality, and accuracy of their products.
- Products and Listings
3.1 Product descriptions, images, and prices are provided by Xcel Drive Bio or the third-party vendors. While we strive for accuracy, we do not guarantee that all information is error-free or up to date.
3.2 Products sold on this platform are for research use only and are not intended for human or animal consumption unless explicitly stated.
- Ordering and Payment
4.1 By placing an order, you agree to purchase the selected products at the listed prices, including applicable taxes, shipping, and handling fees.
4.2 Payment must be made using the methods available on our platform. Orders will only be processed once payment is received.
4.3 We reserve the right to cancel or reject orders at our discretion, including those for products that are unavailable or where there are pricing errors.
- Shipping and Delivery
5.1 Delivery times are estimates and may vary based on the seller, product availability, and shipping destination.
5.2 For products sold by third-party vendors, the vendor is responsible for shipping and handling. Any disputes related to delivery should be directed to the vendor through our platform.
5.3 Risk of loss or damage to the products transfers to you upon delivery.
- Returns and Refunds
6.1 For products sold by Xcel Drive Bio, we accept returns for defective or damaged items within 30 days subject to our Return Policy.
6.2 For products sold by third-party vendors, returns and refunds are subject to the vendor’s policies. Contact the vendor directly through our platform for assistance.
6.3 Refunds, if approved, will be processed using the original payment method.
- Vendor Responsibilities
7.1 Vendors are solely responsible for the accuracy of their listings, product quality, order fulfillment, and compliance with applicable laws.
7.2 Vendors must adhere to Xcel Drive Bio’s guidelines and policies to maintain a secure and reliable marketplace.
- Intellectual Property
8.1 All content on this website, including text, images, logos, and product descriptions, is the property of Xcel Drive Bio or its vendors and is protected by copyright and trademark laws.
8.2 You may not reproduce, distribute, or use any content without prior written permission from the owner.
- Limitation of Liability
9.1 Xcel Drive Bio is not liable for any indirect, incidental, or consequential damages arising from the use of our platform or products sold on it.
9.2 For products sold by third-party vendors, Xcel Drive Bio is not responsible for the quality, safety, or legality of the items.
- Governing Law
10.1 These Terms and Conditions are governed by the laws of the State of Delaware of the United States, without regard to its conflict of laws principles.
10.2 Any disputes arising from these terms shall be resolved exclusively in the courts of the State of Delaware of the United States.
- Contact Us
For questions or concerns about these Terms and Conditions, please contact us by the following Contact Us Form:
Contact Us Form
Thank you for choosing Xcel Drive Bio. We are committed to providing a reliable and transparent marketplace for all your biotech needs.